Question 1

Is there a free version of Smove?

Accepted Answer

Yes. The Free plan is free of charge and includes shift planning, absences and employee self-service for up to 3 users and one team. You can use it for as long as you like.

Question 2

How much does Smove cost?

Accepted Answer

Free is €0/mo, Roster is €49/mo (unlimited users and 3 teams) and Roster + Intelligence is €149/mo (analytics, automatic roster optimization and payroll integrations). The Field plan is coming soon, and large organizations can get a tailored Enterprise plan. Prices are exclusive of VAT.

Question 3

Is there a free trial? Do I need a credit card?

Accepted Answer

Paid plans include a 14-day free trial, and no payment method is required. The trial ends automatically and is not billed unless you place an order.

Question 4

How does billing work and what are the payment terms?

Accepted Answer

Plans are billed monthly in advance at the start of each billing period. The payment term is 14 days net, and the invoice is delivered as an e-invoice or by email. VAT in force (25.5%) is added to the prices.

Question 5

Is there a lock-in period? Can I cancel anytime?

Accepted Answer

There's no fixed term — the subscription continues one monthly billing period at a time. You can cancel anytime from the Billing page in the service. Cancellation takes effect at the end of the current period, after which the workspace moves to the free Free tier.

Question 6

What's the difference between the Free and Roster plans?

Accepted Answer

Free covers basic planning, absences and self-service for a small team. Roster adds automatic interpretation of collective agreements and working-time law, exception approvals, leave accruals, shift wishes, annual leave and employment contracts, plus unlimited users. The Intelligence add-on brings analytics, automatic roster optimization and payroll integrations.

Question 7

Which collective agreements does Smove support?

Accepted Answer

Smove automatically interprets several Finnish collective agreements: hospitality, restaurant and leisure services (MaRa), private social services, property services (KIPA), building services / HVAC, and the technology industry. Rules can also be customized for your own agreement, and the range of supported agreements keeps growing.

Question 8

Which payroll systems does Smove integrate with?

Accepted Answer

You can export payroll data as a standard CSV file that works with all common payroll systems. In addition, the Intelligence add-on provides direct integrations with Fennoa, Netvisor and Procountor.

Question 9

Is there a mobile app for employees?

Accepted Answer

Employees use Smove on their phone via the browser: they see their own shifts, submit shift wishes and absences, and log their hours. A dedicated mobile app is coming.

Question 10

How does onboarding work? Can existing data be imported?

Accepted Answer

Onboarding is self-service: a guided setup gets you started and you add employees in the service. We're happy to help with onboarding and importing your existing data — get in touch and we'll plan the best steps together.

Question 11

Where is my data stored? Is Smove GDPR-compliant?

Accepted Answer

You own the data you store in the service, and it's kept in Finland and the EU. We process personal data in line with our privacy policy and data processing agreement (DPA), and all our subprocessors operate within the EU.

Question 12

Is support available?

Accepted Answer

You can reach support by email at hello@smove.fi and by phone at +358 50 5322521. We respond to support requests on business days. Enterprise customers get priority support and an SLA.

Clear pricing

Frequently asked questions

Shifts handled. You focus on people.